Technical Support

Resetting MetaMask will cancel any pending transactions, how do I cancel?

  • Press your account icon on MetaMask (top right corner)

  • Go to Settings

  • Go to Advanced

  • Press Reset

MetaMask doesn't show the token on the token list.

After each swap on EmberSwap there is a popup window that prompts you to add the token in MetaMask. Otherwise you can manually add it by following these steps:

  • Go to MarketCap's page

  • Find the token you are interested in and click on it

  • Copy the token’s address under the information section or click the MetaMask icon to avoid the next steps

  • Go to MetaMask, and select the asset tab

  • Scroll down and click ‘import tokens’

  • Paste the address into the ‘Token Contract Address’ field

  • Press ‘Add custom token’ button

The numbers in the farms/vaults show "0"

Possible solutions:

  • Refresh the page

  • Try another browser

  • Hard refresh (Delete cookies etc.)

Liquidity in the Pool tab can't be found

  • Go to the pool tab

  • Press import

  • Enter the two tokens of your liquidity

  • It’ll automatically show your liquidity pair and balance

Error prompting "increase slippage" while trying to do a swap

This is often caused by a token having low liquidity in the pool

  • Press the settings icon on the top right corner of the swap panel

  • Change your slippage tolerance to a slightly higher percentage and try again

  • When your transaction is done, remember to set the slippage tolerance back to ‘Auto’

Please ensure that you have selected the proper token and contract

What happens after vault lockup period?

  • Unstaking will auto-harvest the rewards

  • Harvesting will reset the timer

  • By doing nothing, you keep getting Ember rewards until you either stake, unstake or harvest

MetaMask unable to connect to mobile browser

Try using MetaMask’s app native browser instead.

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